Unique Onsen in the Central Osaka

By Kikki - Last updated: 金曜日, 4月 16, 2010 - Save & Share - Leave a Comment

Super Hotel City Osaka Natural Hot Spring

Super Hotel City Osaka & Mr. Ryosuke Yamamoto, CEO

Super Hotel City Osaka & Mr. Ryosuke Yamamoto, CEO

Every thing is quite unique in the Onsen hotel in Osaka, named the Super Hotel City Osaka. It is under one of the big hotel chains named “Super Hotel” in Japan. The chain has 95 business hotels as of April 1, 2010. Mr. Ryosuke Yamamoto, CEO, has put special concern on his hotel rooms providing comfortable conditions for good sleep. For example, all rooms are soundproofed form street noise. There are several kinds of pillows so that you can choose most suitable type among them. The next morning after good sleep, you can enjoy buffet style breakfast in the restaurant with reasonable prices, 730 yen for adult, and 480 yen for child.

Various types of pillows and amenities for ladies.

Amenities for ladies and various types of pillows.

At the same time, he has tried avoiding other unnecessary functions in hotels under his chain. The hotel has public phone booths at the lobby floor, but no room phones. Excluding at Super Hotel City Osaka, in the most hotels under the chain, vending machines for drinks are equipped on every floor, but no refrigerator in the guest rooms.

Breakfast Buffe & Japanese Dinner at reasonable prices.

Breakfast Buffet & Japanese Dinner at reasonable prices.

Prices for drinks in the vending machine are usually cheaper than those in vending machines in town. Once, their garbage boxes in their rooms were filled with empty cans that their guests purchased them in town. Learned from this bad experience, they promptly changed their prices lower than those of in town.

All lights are turned off after the check out time of 10 a.m. even though some guests complain about this strict house rule, but he never tried changing the rule. The hotels can save money for energy and therefore they help reducing carbon dioxide emission in our planet. Thanks to the saved cost, the chain can keep providing good conditioned hotel rooms at reasonable rate.

Single & twin room of the hotel.

Single & twin room of the hotel.

There are always a few guests who complain on this house rule, but most guests support it. Because, all staff working under the chain hotel is always trying to hear real vice from majority of guests. The fact shows that over 70% of their guests are repeaters and average room occupancy rate has kept over 88%. We can realize that hotel reputation has been good enough even under the rather strict house rule. Actually, the chain honored with the first place in Japanese Customer Satisfaction Index in the Hotel Industry sponsored by the Committee of Service Productivity & Innovation for Growth under the Japan Productivity Center this year. Surprisingly, many famous names in the industry, such as Imperial Hotel, Starwood Hotel, and Hotel Okura, could not overcome this economy class hotel chain. The chain also honored with the one of the two organizations for Japan Quality Award in 2010.

Japanese Customer Satisfaction Index in the Hotel Industry

Sponsored by: The Committee of Service Productivity & Innovation for Growth under Japan Productivity Center


Name of Hotel

CS Index



Super Hotel


No.1 Business Hotel


Imperial Hotel


No.1 City Hotel


Starwood Hotel


No.2 City Hotel


Hotel Okura


No.3 City Hotel


Royal Park Hotel


No.4 City Hotel


Hotel Route Inn


No.2 Business Hotel


Hyatt Hotel


No.5 City Hotel


Hotel New Otani


No.6 City Hotel
German Style Onsen Facility

German Cure-house Style Onsen Facility

Another attraction for guests in the Super Hotel City Osaka is their bathing facilities. The hotel has a natural Onsen which is quite rare case in this type of hotels. Natural hot spring is gushing out from 1,000 meters under the ground. It is said that its natural hot water in brown color has a quite good efficacy for keeping guests younger, more beautiful and healthier. The Onsen facility is basically in German Cure-house style, consisting of grand bath, small bath, foot bath, jet-bubble bath, waterfall bath, beauty-treatment bath, sauna, and so on.

Osaka sightseeing spots are accessable from the hotel

Osaka sightseeing spots are accessible from the hotel

Why don’t you stay one or two nights in this hotel when you visit Osaka? You can enjoy seeing many attractive spots there, such as Grand Cube Osaka (Osaka International Convention Center), Osaka Castle, Universal Studio in Japan, Osaka Aquarium KAIYUKAN, Zepp Osaka, International Exhibition Center (Intex Osaka), and so on. All these interesting spots are located in places accessible from this economical hotel.

General Information

Address: 3-6-35, Edobori, Nishi-ku, Osaka 550-0002, JAPAN
Phone: +81-6-6447-9000
Check In 3:00 p.m.-12:00 a.m. (No check in after midnight)
Check Out 10:00 a.m.



# of guests shared

1 person

2 persons

3 persons

Single Room

6,280 yen

7,330 yen

Upgrade Single Room

6,980 yen

8,980 yen

Super Room

7,330 yen

7,330 yen

Twin Room

10,290 yen

10,290 yen

11,340 yen

Suite Room

23,100 yen

23,100 yen

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